You may register an account with us when purchasing items using our website. You are responsible for maintaining the confientiality of your account details, username and password and for preventing unauthorised access to your account. You accept responsibility for all activties that occur under your account and password. Please take all necessary precautions to ensure that your username and password is kept confidential and secure. We ask that you please inform us immediatly if you have any reason to believe that your username and/ or password has become known to anyone else, or a being used in an unauthorised manner.
Please ensure the details you provide us with when registering are correct and complete and inform us immedtialy of any changes to those details, for example; change of email or postal address.
We have the right to refuse access to the website, terminate accounts, remove or edit content or cancel orders at our discretion. In the case we do cancel and order, it will be without charge to you.
privacy and communications
When placing an order, we collect certain personal and transactional information (e.g. name, address, email address, credit/ debit card details)
To conform our obligation to you under these online shopping terms and conditions we communcate with you by emial and by posting notices on this website. You agree to receieve communications from us electronically and that these electronic communications will appease any legal requirement for communcations in writing.
The contact between us
When placing an order to purchase products using our website this is an offer by you to us to purchase such products. By ordering you are providing details which are current, accurate, true and that the credit/ debit card details are correct and your own
We will confirm receipt of your order by sending you an email summarising the details of your order. This is the point where we accept your order and the contract is formed.
We only sell items to adults (those over 18 years of age). If you are under 18, you may use this website only with the involvement of a parent or guardian.
Colours, specifications, dimensions and descriptions of products on our website
To our best efforts we have displayed the coours, specifications, dimensions and descriptions of items on this website as accurately as possible. The colours you see on this website will depend on the resolution of your own monitor. we cannot guarantee that your monitors display of any colour will always reflect accurately on the colour of the product delivered. We may also from time to time vary the dimensions, specifications, descriptions and quanitities of the products displayed on our website without prior notice.
Content & intellectual property rights
All the products and content on www.mayfieldfarmbakery.com is protected by national intellectual property. You are only allowed to use content found on this website as expressly agreeded by Mayfield Farm Bakery Ltd. Therefore any reprofuction or redistribution of our products and content may result in civil and criminal penalties.
In addition to these intellectual propety rights, the content, inlcuding; photographs, image, rights, sounds, music, audio or text are to the best of our knowledge accurate and complete. Although we cannot promise that it is error-free. www.mayfieldfarmbakery.com cannot promise the functions within the site i.e. html, content and functional aspects are error free. This will also relate to viruses and other harmful viruses, therefore we always reccomend that you should have an up-to-date and complete virus checking software to protect yourself.
You should also agree that no joint venture, partnership, employment or agency relationship exists between yourself and Mayfield Farm Bakery Ltd. You will not express yourself as an employee, agent or representative of Mayfield Farm Bakery and we are not liable for any representation, act or omission on your part.
food items, hampers and gift boxes
Hampers and gift boxes are collections of both food and non-food items packaged in containers such as wicker baskets or card boxes. These products will contain certain perishable items as well as items with a rapid expiry date, your statutory right to withdraw purchases wihtin the seven working day 'cooling-off' period does not apply to these items.
All food items, hampers and gift boxes photographed on the website contained only the items listed. This means that some products may vary according to availability and any props used within the photography are not included unless clearly stated in the product lisitng. As well as this, we may at times show slightly different packaging in the hamper contents lisintg to that of the actual hamper contents.
Every gift order can be sent with a personalised gift message. We ask that you please decide on your message before placing an order.
Mayfield Farm Bakery Ltd reserves the right to substitue it with an item of equal or greater value that the original, or issue a complete refund for the product. This applies to items within Hampers, gift boxes and mixed orders.
Right to withdraw purchases within 'cooling off' period
By living in the european union you have the right by law to withdraw from the purchase of any item within a 'cooling-off' period of seven working days, starting on the day after the item is delivered to you. This right applies to all non perishable items on this website. However this right does not apply to perishable goods and other items that are likely to expire readpily (e.g. food and beverage items)
Products are invoiced in GBP sterling at the price established at the time you place your order. Prices displayed on the website, where applicable, include Value Added Tax which will be charged at the current rate. We try to enure that all details, descriptions and prices are correct when appearing on our website, however some products might be subject to slight variations, errors and omissions included.
Delivery charge is an additional cost. Please refer to our delivery information for the full details. Although we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of items that you have ordered, we will contact you as soon as possible. you will have the option of either reconfirming your order at the correct price or cancelling it. In the case that we are unable to contact you, we will treat your oder in respect of the incorrectly priced item as cancelled.
The prices that are displayed on our website apply to online purchases only. They are not indicative of the price of identical items purchases in our store or by any other means. we reserve the right to update prices displayed on the website at any given time.
You may pay for the products in with you are purchasing online by supplying your credit/ debit card details on the secure online order form.
Mayfield Farm Bakery Ltd operates the highest level of security, meaning that your card details are not kept. should you need to issue a refund due to the price change of an item or and item being out of stock we will need to recontact you to obtain your card details.
We take the privacy and security of your payment and all personal details very seriously. You will be able to tell if whether a page is secure as 'https' will replace the 'http' at the front of the www.mayfieldfarmbakery.com in your browser address window. You will also see a small locked padlock appear in the bottom bar of your browser window. These services enhance your existing card account against unauthorised use when you shop online with us.
We regret that we cannot accept cheques or cash as payment online.
Please to note that we cannot guarantee the security of data when communicating with Mayfield Farm Bakery Ltd through email. Please do not send up payment information unsing email. Unless we are fraudulent or negligent we will not be liable for any losses caused as a redult of unauthorised access to the personal and transactional information you provide us with when placing an order.
If you wish to cancel your order, please contact us. As soon as we recieve notice of your cancellation of a product we will refund the relevant part of the purchase price for that product along with the items normal delivery charge (if applicable).
For full delivery information see our delivery page.
Specific day delivery
We offer specific day delivery to certain areas surrounding our store, these include; Sheering, New hall, Church Langely, Gilden Park, Churchgate street and Old Harlow. It is in our best efforts to dispatch all products on time. if we are unable to to deliver the items within your chosen arrival period, we will aim to contact you to discuss your options and deliver as soon as possible. If the items are not delivered wihtin the time period we specify in the confimation email, please contact us quoting the order refernece contained in your oder confimation email.
Delivery occurs when the items are delivered to the deliery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you.